Privacy Policy

1. Introduction

LoopyTool, LLC ("we," "our," or "us") operates the LoopyTool.com website and related services (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using our Service, you consent to the data practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

• Service Inputs: Data and instructions you provide for processing
• Uploaded Files: Files you upload to our Service
• Account Information: Email address (optional) for service delivery and enhanced features
• Communications: Information you provide when contacting us

2.2 Information Automatically Collected

• Usage Data: Service usage patterns, features accessed, and performance metrics
• Technical Data: Browser type, device information, IP address, and session identifiers
• Service Data: Processing logs, error reports, and operational data

2.3 Cookies

We use essential cookies to maintain your session. We do not use tracking or advertising cookies.

3. How We Use Your Information

3.1 Service Provision

• Processing your requests and delivering results
• Maintaining and improving Service functionality
• Providing customer support
• Sending service-related communications (when email provided)

3.2 Service Improvement and Development

• Analyzing usage patterns to enhance user experience
• Developing new features and capabilities
• Creating benchmarks and best practices
• Conducting research and analytics
• Understanding user needs and use cases
• Improving service performance and reliability

We may use both anonymized and non-anonymized service data for these purposes, subject to our retention policies.

3.3 Business Operations

• Ensuring security and preventing fraud
• Complying with legal obligations
• Enforcing our terms and policies

3.4 Aggregated and Anonymized Data

We may create and use aggregated, anonymized data for any purpose, including:

• Publishing usage statistics and insights
• Improving our algorithms and models
• Business development and marketing
• Research and analysis

Such data cannot be used to identify you or your specific information.

4. Information Sharing and Disclosure

4.1 Service Providers

We share information with third-party service providers that help us operate our Service. These providers are contractually bound to protect your information and use it only for providing services to us.

Our current subprocessors include:

Subprocessor	Purpose	Location
OpenAI	Service provider for hosting large language models	USA
Anthropic	Service provider for hosting large language models	USA
Google LLC	Service provider for hosting large language models	USA, European Union
Perplexity AI	Service provider for hosting large language models	USA
Cloudflare	Content distribution, security, abuse prevention and DNS services	Global
Hetzner	Hosting and storage systems provider	USA
Crustdata	Provider for B2B datasets	USA

We may update this list as our Service evolves. All subprocessors are required to maintain appropriate data protection standards.

4.2 Legal Requirements

We may disclose information when required by law or in response to valid legal requests.

4.3 Business Transfers

Your information may be transferred in connection with a merger, acquisition, or sale of our business.

4.4 No Sale of Personal Data

We do not sell your personal information to third parties.

4.5 Our Role in Data Processing

When you upload data for processing:

• We act as a data processor on your behalf
• You remain the data controller for any third-party data you submit
• You are responsible for having the legal right to process the data you submit
• We process your data to provide the requested services
• We may use anonymized patterns and aggregated insights from all service usage to improve our Service, as described in Section 3

5. Data Retention

• Processing Data: Job results and uploaded files are deleted after 1 year
• Account Information: Retained for the duration of your account plus 2 years after last activity for service improvement and analytics
• Usage Patterns: We may retain logs and patterns of how our Service is used (including inputs and outputs) for up to 3 years to improve our Service and develop features
• Anonymized Data: Fully anonymized or aggregated data may be retained indefinitely

We may retain any information longer when required for legal compliance, dispute resolution, security, fraud prevention, or to protect our legitimate business interests.

For accounts with ongoing business relationships, data may be retained longer as necessary to provide and improve services.

6. Your Rights and Choices

6.1 For Users Who Provide Email

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Export your data in a portable format
• Object to certain processing activities

To exercise these rights, contact [email protected] from your registered email address.

6.2 For Anonymous Users

If you use our Service without providing an email:

• We cannot identify your specific data for individual requests
• Your data is automatically deleted per our retention schedule
• You maintain anonymity but cannot exercise individual data rights

7. Data Security

We implement appropriate technical and organizational measures to protect your information, including encryption, access controls, and secure data handling procedures. However, no method of transmission or storage is 100% secure.

8. International Data Transfers

Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.

9. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect information from children under 13. If we become aware of such collection, we will promptly delete the information.

10. Privacy Rights by Region

10.1 California Residents (CCPA)

You have the right to:

• Know what personal information we collect, use, and disclose
• Request deletion of your personal information
• Opt-out of the sale of personal information (we do not sell personal information)
• Non-discrimination for exercising your rights

10.2 European Economic Area (GDPR)

We process your data based on:

• Consent: When you use our Service
• Contract: To provide requested services
• Legitimate Interests: For service improvement and business operations

You have additional rights including data portability, objection to processing, and the right to lodge complaints with supervisory authorities.

11. AI-Generated Content

Our Service uses artificial intelligence to process and enrich data. Please note:

• Results may contain inaccuracies
• You are responsible for verifying any generated content
• We do not guarantee accuracy or completeness of results
• You assume all risks associated with using our Service outputs

12. Limitation of Liability

To the maximum extent permitted by law:

• Our liability is limited to the amount you paid for the Service
• We are not liable for indirect, consequential, or punitive damages
• We are not responsible for decisions you make based on Service outputs

13. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy and changing the "Last Updated" date. Continued use of our Service after changes constitutes acceptance.

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By using our Service, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.